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🌿 LIVE PLANT POLICIES 🌿❄️ 60-hr heat pack included at no charge. 120-hr heat pack strongly recommended during freezing temps and available for purchase. If declined, buyer assumes all risk of cold damage. No refunds or replacements for weather-related damage.📦 Live plants may experience minor shipping stress (leaf drop or cosmetic damage). Shipping delays and weather events are outside seller control. Seller may delay shipping to protect plants.🛑 All sales final. No cancellations due to buyer’s remorse or accidental bids.📸 Issues must be reported within 2 hours of delivery with clear photos.🌱 Live plants are not guaranteed after delivery. Buyer responsible for care.