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FISH AND SHRIMP POLICY:Buy shrimp at your own risk, there is NO I GARUNTEE on shrimp arriving alive.If a fish arrives at your doorstep dead, please take a picture of the fish in the bag. If not, we CANNOT REFUND OR SEND A REPLACEMENT FISH. If we have more fish in stock they will be replaced, however if we don’t, you will be refunded. If you decide to get replacement fish you will still be pay your shipping fees for the replacement fish.Buying plants will most likely result in a wilted or slightly melted plants, this dosent mean your plant is dead, put you plant into your tank as quickly as possible so they can recover. THERE ARE NO GUARANTEES ON PLANTS.