Frequently Asked Questions
How do I get paid?
You’ll receive payment 48 - 72 hours after the package is delivered to the buyer. This will initially appear as Whatnot credit in your account which you can then cash out directly to your bank account.
How does shipping work?
We partner with services like USPS and Canada Post to ensure your order is delivered safely and securely. After you complete your sale, we’ll create a prepaid label so you can ship your item hassle-free.
What are the fees?
Seller fees are as follows:- 8% commission on the sold price of an item when it sells
- 2.9% + 30 cents payment processing fee for the entire transaction
- Payment processing applies to the subtotal, tax, and shipping price paid by a buyer for a given order
- The payment processing fee is not currently applied to any international shipping/taxes.
When can I schedule a show?
You can schedule your show anytime you want! Regardless of which day you decide to stream, Whatnot viewership tends to be consistent throughout the week.
You can also list items for always-on selling in your Whatnot store to keep your business growing even when you’re not live.
What can I sell?
The true question is what can’t you sell on Whatnot! We currently have 50+ categories to sell in - electronics, fashion, collectibles, beauty, live plants, and more.
Is it safe?
Yes! Whatnot has best-in-class support and tools to help you and your buyers have a smooth shopping experience. Our priority has always been to build a community with a strong foundation of trust, reliability, and safety.