I pulled a $200 “credit” out of a mystery pack. It has almost been three weeks and I still have not been able to use it because they haven’t done a break and have asked me to go to their instagram which I don’t use. In a mystery pack, I am not expecting to get a credit towards a break to begin with since I don’t do breaks. I have asked for the equivalent in a card, and they have never responded. Absolutely terrible customer service when I spent nearly $1000 in one order.