レビュー (1,307)First purchase from this stream excellent product, good price and very quick delivery.Will be back for more .Thanks. Fast delivery, well packaged. Thank you. Thank you for the givvy x Thanks again for the barggggggggains 😊👍 Thank you so much very happy great prices saved a fortune Thank you so much, so many bargain, very happy with them all. Will be back. Everything was great, thank you greatful for winning the small giveaway and happy it was sent and greatful to the seller. it arrived with another purchase and the delivery was fast. on the other hand the giveaway item was erm .... deflating 3.2.... we done nothing wrong 😂.... deflating fantastic as always and thank you for the beautiful giveaway 🧡🧡🧡🧡🧡🧡🧡🧡🧡
Amazing that you 100% genuine stock x 🌟🌟🌟🌟🌟🫶🏼 fantastic sellers love my items Great product and quick delivery. Thank you. Excellent as always thank you Amazing item and quick delivery 📦 I have purchased from The Pallet Pair several times, so I was disappointed by this experience. Some Flora gel air fresheners arrived with mould on their cardboard packaging, raising concerns about dampness and possible contamination of other products stored in the same closed bag.
What disappointed me most was the handling of the complaint. Initially, I was not offered a straightforward refund and was instead encouraged to choose something else. I was also asked to return the items, despite the concerns surrounding the mould. The situation only progressed towards a refund after further discussion.
I have children at home, and I take these concerns seriously. I expected better quality control and a more reasonable, customer-focused approach to resolving the issue.I don't normally reply to reviews, but I feel this needs clarifying. I personally discovered the issue and contacted all 4 affected customers within 24 hours. We offered a goodwill gesture, with 2 customers already receiving Rituals products. Had you requested a refund when I first contacted you, that would've been arranged. Due to your concerns about contamination, I asked you to return the full order for a refund. However, you wanted to keep the Scenses product and massager while requesting a refund for everything. We were upfront, took responsibility and offered to put things right. /users%2F30471818%2Fstore%2F0095a6b8-a8e0-4bd7-8466-9b65e440b9dc.png)