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By purchasing from Succulent Haven, you agree to the following terms:* All sales are final. We do not accept returns, refunds, exchanges, or cancellations.* Once your order has been shipped, we are not responsible for shipping delays, lost, misdelivered, or damaged packages caused by the shipping carrier.* Live plants may experience minor shipping stress, such as leaf loss, color changes, or slight wilting. This is normal and they typically recover with proper care.* Please make sure your shipping address is correct before placing your order.Thank you for supporting Succulent Haven—we truly appreciate your business!